Privacy Policy

Simplesa Nutrition Corp. has updated the following Privacy Policy in order to confirm our commitment to your right to privacy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.simplesanutrition.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, demographics, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Our primary use of cookies is to improve your experinece on our web site. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number that you voluntarily provide to us. Unique identifiers such as Customer ID and Passwords are collected from web site visitors to verify the user’s identity. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We do not sell your information to Third parties.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

You can also Opt-Out of receiving future mailings from Simplesa by logging into “My Account” and changing your preferences under “My Email Lists”. Or, by sending us an email at wecare@simplesanutrition.com requesting to Opt-Out of any mailings. You can also find an “unsubscribe” link in the Footer of each promotional email.

EXTERNAL LINKS

This site contains links to other sites and uses third party vendors as a convenience in order to offer certain services. Simplesa Nutrition Corp. is not responsible for the privacy practices, activities or the content of such websites. Please review their own privacy policies as you navigate these websites.

SECURITY

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All Shopping Cart transactions are conducted on a secure server, which means that all information you enter is encrypted. Your Credit Card information will only be shared with our payment processors in order to complete the transaction in which you are engaging. Your personal information is only available to you once you log into our site with your valid email address and password. While there’s no such thing as “perfect security” on the internet, we take all reasonable steps to insure the safety of our personal information. However, we cannot guarantee the security of information provided over the Internet and we will not be responsible for breaches of security beyond our reasonable control.

CHILDREN

In order to comply with the Children Online Privacy Protection Act (COPPA), Simplesa Nutrition Corp. and it’s related properties are geared to and focused on information for adults. Simplesa Nutrition Corp. does not knowingly collect or store any personal information about children under the age of 18. If you have a child under the age of 18 that accesses our web site and provides us with personal information without parental or guardian consent, you may contact us to have the information removed from our records.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We do not keep or store personal banking information or credit card numbers or information used when placing an order. We do not keep or have access to your password that you set for your account registration. In the event that you forget your password, we recommend that you reset your password.

CHANGES

This Privacy Policy was last updated in May 2018 to reflect GDPR compliance standards. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at wecare@simplesanutrition.com or by mail using the details provided below:

Simplesa Nutrition Corp.

wecare@simplesanutrition.com

Phone:             305-663-5765

In the US:            1-888-578-5528